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Talk to a real person about your skin.
Order questions, routine advice, returns — our skincare team answers everything within one business day. No bots, no scripts.
Send us a message
hello@vitalpha.com
Replies within one business day
Phone
1-800-555-0148
Toll-free across the United States
Support hours
| Monday – Friday | 9am – 6pm ET |
| Saturday | 10am – 2pm ET |
| Sunday | Closed |
Shipping & returns
We’re an online store serving the whole United States. Orders ship in 1–2 business days; shipping is free over $50. Returns are free within 30 days — even on opened products.
Before you write
Your answer might already be waiting.
The most common questions — how fast results show, sensitive-skin guidance, routine order, and our return policy — are answered on the product page FAQ.